Features - Basic Version

Basic  -  Standard  -  Pro

Latest Version: 6.4.00 (Released: 06/22/2009)

Sum Effect Software Product Integrations

• fireBLAST (sold separately) Integration
• chatFUSE (sold separately) Integration

Setup & Support

• No Programming Required
• Installs in minutes with a easy to use web based wizard or you can use our professional installation services
• Integrates into your web site's look and feel or you can use our simplified design to get your store up and running in minutes
• Complete storefront system
• Easy-to-use browser-based administration area to manage your entire shopping cart
• Set tax, shipping settings, payment gateway options, admin email addresses, etc. from administration area.
• Unlimited number of products, categories and sub-categories
• Toll Free Phone and email support
• Supported platforms: Unix, Linux, Windows with Apache, FreeBSD, Mac OS X
• Change templates to support any language, configurable currency symbol and configurable list of states/provinces
• Compatible with all PHP 4.X and PHP 5.X and MySQL 3.X or 4.X
• Support for digital and physical goods

Design & Layout

• Featured products
• Filter the search by any category
• Side-bar category include that lists the main categories
• Admin can alter the order in which products display on the front-end of the store
• Coupon code field on the view cart screen
• Pop-up shipping calculator on the view cart screen
• The ability for the admin to toggle on/off the shipping display on the view cart template
• Setting in the admin area, where you can choose to display the thumbnail image for each product line item on the view cart page.
• Customer billing name default as the "cardholder name" on the payment page.
• Multiple currency support for customers so they can choose what currency to display while they are viewing the store.
• Simplified Design - This gives store owners the ability to setup a store in minutes using a pre-existing layout and changing colors right in the admin area.
• Content Management Tools - Be able to build your unlimited custom content pages for about us, shipping and returns, etc.
• Header/Footer Integration wizard directly in your admin area
• 100% template-based, using 95% CSS
• Easy navigation
• Easy to use templates allow for custom design
• Search engine friendly static HTML product/category pages.
• Admin can change settings for width and height of images
• The admin can set which fields are required or not required for the bill-to/ship-to fields, along with the shipping instruction comments field on the payment template, all through the shopping cart behavior settings in the admin area
• Clickable Bread Crumb Trail for easy navigation for the customer
• Coupon code and Shipping is on the view cart for quick customer access
• Cascading Style Sheets(CSS)-compatible. CSS allow you to easily change styling of your pages.
• Streamlined handling of orders
• Link to any URL, including category list, product list, and category detail page
• Discount coupon codes for entire store or individual product
• Customer can sort products by price
• Supports pounds or kilograms
• Empty Cart button
• Configurable Continue Shopping button
• Fully supports multiple spoken languages. You can add as many new languages as you need and manage them through the admin interface. You can have more than 1 language running at a time.
• Full search engine built in to search for products by all or by a specific category
• Support multiple date formats
• Froogle Export (Google Base) support
• Configurable continue shopping button
• digiSHOP is completely XHTML Transitional compliant (front-end and administration area)
• WYSIWYG HTML Editor To Manage Content Easily
• Choose Between the Product Grid and Product List, Based on Category
• Close the Store Temporarily With a Click of a Button
• Display All Products that are Marked "On Sale" on One Page
• New Arrivals Page
• Top Sellers Page
• Detailed Sidebar Cart to Display Items in the Shopping Cart
• Widgets (Categories, Currencies, Featured Products, Footer Links, Information, Languages, New Arrivals, Reward Points, Search, Sidebar Shopping Cart, Sidebar Shopping Cart [Detailed], Specials, Newsletter, Top Sellers, Vendors)

Email Notifications

• Administrator can change the email sent out to either html or text based. Also all of the emails can be managed through the admin area in either text based or html format.
• Administrators can resend the email receipts to any email address in the administration area order detail page.
• The administrator will receive an email notification when an order is placed.
• Customer receives an email when the customer signs up for an account
• Customer receives order receipt email
• Customer receives shipping confirmation email when customer order is shipped
• The administrator can set low inventory notification emails

Security

• Delete any credit card through admin (if you are saving credit cards)
• Full HTTPS/SSL support encryption
• Secure HTTPS/SSL administrative access
• Password-protected administrative access
• Encrypted credit card numbers in MySQL database (only if setting is turned on will they be saved)
• Full logout capabilities for admin and customer

Administration Area

• The admin can set a terms and conditions to be required or not required during checkout.
• Keywords in the keyword tracking can be deleted in the admin area
• Administrators can set admin level privileges for each administrator. This way the admin can set a specific admin user to only have access to only certain areas of the admin area (ie orders only).
• Create unlimited administrators
• Username/Password login
• Ability to change password
• Ability to log out for extra security
• Control digiSHOP from anywhere in the world using your web browser
• Add/Edit/Delete Products, Categories, Customers, Coupons & Orders
• Searchable Orders List, Customer List, Product List, Category List, Coupon List
• Ability to change shopping cart behavior
• Configurable countries
• Ability to track keywords through keyword placement tracking
• Displays Ship Service entered in by admin for each order
• Batch order printing supported
• Batch order exporting supported
• Printable HTML packing slip

Main Menu

• Today's Sales Report displayed on admin main menu
• Sales Statistics Report displayed on admin main menu
• Fast access to orders through admin main menu.

SEO - Search Engine Optimization

• Search Engine Optimization (SEO) feature allows you to rebuild your static store one category at a time as an additional option to rebuilding the static store all at once.
• Static HTML of categories and individual products
• Web pages can be easily indexed for all major search engines and web crawlers
• Defined meta-tags for every category and every product
• Images can have custom alt/title tags for SEO

Inventory Management

• Full Inventory Management
• Ability to turn Inventory Manager on or off globally or by individual product.
• Low Inventory email notification supports multiple email addresses
• Automatic notification for customer if they try to add more to their cart than is in inventory
• Checks inventory before checkout is submitted to ensure correct inventory count

Quickbooks Integration

• digiSHOP support direct Quickbooks integration.

Managing Orders

• Administrator can specify the number of grid columns for the product grid option on the store front in the admin
• Batch add-to-cart from the product list This allows the customer to add multiple products to their shopping cart at one time.
• Admin can choose in the admin area, to force the customer's billing & shipping to be the same address during checkout.
• UPS Worldship compatibility. Administrators can export UPS orders from digiSHOP directly to UPS Worldship.
• The administrator can edit an order's billing and shipping address information after the order has already been placed on the admin order detail page.
• Wishlist - Let your customers be able to add to a wishlist
• Partially Shipped Status - A order status where you can put orders that have only been partially shipped
• Backorder Status - An order status where you can put orders that are on backorder
• View Pending, Approved, Shipped, Partially Shipped, Backorder, Void and Declined Orders
• Searchable order list
• Ability to set minimum order and maximum order amounts
• Ability to make the credit card cvv code required during checkout
• One Page Checkout
• Gift Wrapping Option
• Delete Orders Through Admin Interface
• Printable Receipts
• Customers Can Click a Button to Repeat Past Orders
• Subscription Billing / Re-Occurring Billing
• RMA (Return Merchandise Authorization)
• Edit an Existing Order
• Gift Registry
• Upload Files In Admin Area for Customer To View in My Account

Managing Products

• Quantity based pricing
• Multiple related products
• Product import tool
• Free shipping feature for products
• 20 separate option drop downs for any product (color, size, etc.)
• Have multiple products photos to be displayed on the product detail page. Also, a large pop-up photo for the main product image on the product detail template and the 1st extra image on the product detail template.
• Cross-sell ability on the view cart to recommend other products to customers based on what currently is in their shopping cart.
• Admin can choose to have a text area box appear for a specific product and choose to have it required or not, plus the ability to have a price for that field.
• Setting in the admin area, where the admin can choose to display the product inventory to customers on the product detail page when inventory is set to product level.
• Admin can manage the order in which categories are displayed to the customer through the category sort order.
• Product export tool to use the same exact format as the product import tool.
• Product Review - Let your customers add reviews to your products
• Ability to hide "add-to-cart" or hide prices until logged in
• Copy and add new product - This will let you copy an existing product which will save you time when adding products
• Product cost amount for each product
• Simple tab browsing for viewing products
• Assign and display multiple related products
• Store images in file system
• Assign membership pricing for each membership group (ie wholesalers) created.
• Ability to insert HTML into the description and teaser fields
• Supports multiple display formats from the following: text list, text & thumbnail list, text & thumbnail grid (3 column format)
• Product options can be set to have their own price or added to the base price.
• Products can be assigned unlimited number of categories
• Set a product to be "on sale"
• Handle up to 20 option drop downs (ie size, color, etc) with an unlimited number of options in each drop down
• Add weights for products
• Auto-generate thumbnail image from main image or upload your own thumbnail image
• Products can be marked "not available", which keeps them in your database, but does not display them in your store
• Can show or hide products if out of stock or unavailable
• Ability to control number of products listed per page
• Sortable product list
• Ability to display products from a specific category for easy editing
• Ability to set meta-title for each individual product
• Ability to set meta-description for products
• Ability to set meta-keywords for products
• Admin can control in which order the products display to the customers
• Ability to flag a product as taxable or not taxable
• Assign your own SKU numbers
• Retail price for comparison
• Email product to a friend feature
• Import/Export Product Wizard
• Quantity Based Pricing for Customer Groups
• Product Marketing Feeds (Google, Shopping.com, Price Grabber, Yahoo)
• Call/Email Option for Products
• Unlimited Product Photos
• Dynamic Price Adjustments for Product Option Pricing
• Product Options Can be Drop Downs, Check boxes or Radio Buttons
• Product Options Support Cost
• Parent/Child Options (Great for Clothing Apparel Stores)
• Create Products Where Customers Upload Files to Products (ie. Embroidery)
• Multiple File Downloads for Products

Managing Categories

• Searchable Categories List
• Unlimited Categories and Subcategories
• Ability to upload images for individual categories and subcategories
• Ability to add a description to each category
• Turn on/off the category image
• Ability to set meta-title, meta-description, meta-keyword for each individual category
• Ability to hide a category from the storefront
• Flag categories-subcategories as viewable or not
• Create Custom URL's To Display Products From Multiple Categories on One Page

Managing Customers

• Customer specific discounts
• Unlimited Membership Price Tiers / Levels
• Admin can force customers to login before they can view any front-end components of the shopping cart
• Admin setting to make customer login optional to go along with required or not required.
• Remember me feature to login screens where the customer will stay logged in even if they close their browser.
• IP Blocking available to ban customers from making purchases who use the ip address banned.
• Customers and membership pricing groups (ie wholesalers) can be flagged as "tax exempt" so they will not be charged sales tax when placing an order on the store.
• Newsletter - Stay in contact with your customers with a built-in newsletter engine
• Customers can only view certain categories - You can create membership levels where only certain membership groups can view certain categories
• Customer list with detailed information on how long they have been a customer and how many items they have purchased
• Searchable customer list
• Update customer information
• Export customer order information to Microsoft Access, Microsoft Excel or most other databases via CSV file
• Ability to display all orders for a specific customer
• Login as customers through administration area to place orders for them
• Be able to add or unsubscribe any customer from the digiSHOP newsletter
• Import/Export Customer Wizard
• Reward (Loyalty) Points

Managing Vendors

• Admin can add/edit/delete vendors (also called dropshippers or manufacturers)
• Vendors can be tied to products through the admin product form
• Vendor names tied to products will display in the admin order detail and packing slip templates
• Created a dynamic list of all vendors for use on any front-end template. This list will allow customers to see only products belonging to a specific vendor.
• Vendor Sales Report to list out each vendors total sales
• Vendor email functionality so that each vendor gets an email notification about only items in their order, if this feature is turned on.
• Customer Phone Number and Email is displayed on the email vendors receive
• Vendor specific shipping by zipcode for real-time rate quotes
• Advanced Search Filter for Vendors
• Vendor Login and Each Vendor Can Manage Their Own Inventory

Managing Coupons

• Coupons options: required sub-total before the coupon can be used, set the number of usages available for a coupon, apply a coupon to just a vendor(s), category(s) or a specific product(s). You can set a coupon to be used only by a specific membership level (ie wholesalers).
• Ability to create unlimited custom coupons
• Ability to apply discounts as a percentage or dollar amount
• Sortable Coupon List
• Ability to add expiration date to limit use of an individual coupon
• Create Start Dates For Coupons

Managing Site Wide Discounts

• Ability to apply a discount across all products in the cart which will be automatically applied based on the sub-total

Gift Certificates

• The administrator or customer has the ability to order gift certificates in both the front-end shopping cart or admin area
• Added gift certificates field to the checkout payment form
• Added gift certificate code used to the order export and added gift certificate field to order export

Downloadable Products

• Ability to sell egoods/downloadable products
• Set clicks and time for expiration
• Orders that are changed to shipped/completed with downloads now send the email download link via email to the customer when the order status is changed

Managing Affiliates

• Integrated I-dev affiliate program
• Ability to add, edit or delete affiliates
• Set affiliate commission percentages on sales
• Multiple affiliate reports
• Easy to use affiliate database
• Front-end login for affiliates to view tracking URL

Managing Settings

• Easy to use interface to manage all the store's settings

Email Settings

• Set order "from" and "to" email addresses
• Supports multiple emails for admin receipts
• Send email to customer letting them know a customers order has been shipped (on/off setting)
• In general settings be able to manage each email through the admin and set the emails to either use text based or html format

Payment Options

• PayPal Pro Integration (Direct API & Express Checkout)
• WorldPay Payment Gateway
• UK based additional payment fields (Issue Number and Start Date) so that they are required, but ONLY when a UK based card is used (Switch or Solo)
• Firepay payment gateway
• YourPay payment gateway
• viaKlix payment gateway
• The admin chooses to save or not save the credit card number when using real-time credit card processing in the admin
• USA E-Pay
• BeanStream
• Verisign Pay Flow Pro Integration for Non-Windows servers only
• PayPal Standard support Instant Payment Notification from PayPal. This integration will allow orders to be sent to digishop without having the customer click on the return to merchant button on PayPal.
• Skipjack Payment Gateway
• DirectOne Payment Gateway
• Innovative Payment Gateway (Quickbooks Merchant Services)
• ANZ Egate Payment Gateway
• Protx Gateway
• Moneris Gateway
• Google Checkout
• Save customer credit card (except cvv2 code) - If you turn this option on, your customers can have the option to save their credit card information for quick re-ordering (cvv2 code will not be saved)
• In-Store Payment - A payment method which you can choose as an option where customers pickup and pay at your local store
• Purchase Order Payment - A payment method which will allow your customer to pay by purchase order and enter in a purchase order number
• Accept real-time credit cards
• Authorize.net (AIM)
• Payflow Link
• Linkpoint
• Cardservice International
• Offline credit card processing supported
• 2Checkout
• PayPal (Standard)
• Offline Methods: check, money order, COD, in-store, purchase order (required or don't require a PO number)
• Switch and solo support
• Mod 10 Credit Card Algorithm to minimize bogus credit card numbers
• Contact us for custom integration of any payment gateway
• CISP Compliance
• eWay Payment Gateway
• Google Checkout Level 2 Integration for refunding and canceling orders.
• ChronoPay Payment Gateway

Sales Tax

• VAT Inclusive/Exclusive - You will be able to set VAT to be inclusive of your price or exclusive of the product price
• Choose if the tax should be calculated off of the bill-to or ship-to address
• Choose if tax should be calculated before or after a discount is applied
• Easy to use Sales Tax Wizard
• Supports County-level sales tax
• Automatic Tax, Shipping, Sub-totals and totals
• Flexible tax implementation based on state and county basis
• Full support of Canadian sales tax (GST, PST, HST, QST, PEI)
• Full support of US Tax System
• Ability to turn tax on or off for a specific product.

Shipping

• Handling Fee Supported % or whole dollar
• Real-time USPS Rate Quotes
• Add padding to real-time shipping
• Have per item shipping ability. The admin can set shipping rates for each individual product for both domestic and international orders (if applicable).
• Box dimensions can be set for each product. They are box width, height and length. These fields are only used with UPS real-time and the largest box in the order is used for the UPS real-time shipping calculation.
• Set a max box weight for real-time rate quotes. This will allow you to get more accurate rate quotes
• Canada Post Integration for real-time rate quotes
• Pad rates by % amount of the shipping quote from all real-time rate quote providers
• FedEx Real-Time Rate Quotes
• Option to charge tax on shipping
• Restrict shipping by country
• Custom Shipping Names
• Free Shipping for certain products or based on sub-total amount
• Easy to print packing slips and invoices
• Ability to turn on/off Shipping calculator on the view cart screen & added totals together
• Item Quantity based shipping options
• Weight based shipping options
• You will be able to set which UPS rate quotes you want to display to your customers and digiSHOP in real-time so you can get the most accurate rate quote. You can also pad the rate quotes by a percentage or whole dollar amount.
• UPS real-time tracking built in
• Subtotal based shipping options
• Ready to process International Orders
• One-Click ship date
• Tracking number support
• Allow or disallow orders to be shipped to PO Boxes
• Printable HTML packing slip
• Customer receives email when order is shipped (on/off setting)
• Australian Post DRC real-time shipping quotes
• Shipping Cost By Country Shipping Method
• Shipping Cost By State Shipping Method
• Offer Either FedEx Negotiated Rates or Published Rates
• Shipping Exempt Products
• USPS Real-Time Tracking Display Right On Your Storefront
• Integrated with DHL real-time shipping rates

Reports

• Product Cost Report - Using the product cost we will build a historical report to display your profit for each item you sell
• digiSHOP can work with Google Analytics, formerly Urchin. You will be able to have the most in-depth tracking available.
• View the total # of orders by each customer
• Year-to-date Sales
• Number of products
• Number of categories
• Number of customers
• Number of orders
• Number of orders broken down by current order status
• Gross Sales Report by predefined or custom timeframes.
• Sales Tax Report by predefined or custom timeframes.
• Product Sold Report by predefined or custom timeframes.
• Keyword and Advertising Report by predefined or custom timeframes. Manages your pay-per-click keywords so you know which words are generating sales not just clicks. This information is priceless if you do any online marketing.
• Affiliate Sales Report, Affiliate Payout Report and Affiliate Payout History Report
• Vendor Sales Report
• Dynamic Graphs for Reports

Customer Service

• Allow customers cart contents to be remembered even if they close their browser
• Live order tracking
• Customer log-in
• Customer can view order status
• Customer can search and view past orders
• Customer receives unique order # with every order purchased
• Automated email notification sent to customers when they make a purchase
• All orders stored in MySQL database
• Credit card numbers (when you choose to save them) are encrypted in the MySQL database for added security
• Password reminder for customers
• Registered customers do not have to enter their data again when checking out
• Registered customers can edit their profile
• Registered customers can change their password
• Registered customers can logout for added security
• Customer can automatically copy their bill-to information to the ship-to page
• All customer information stored in database
• Temporary shopping cart for guests and permanent shopping cart for customers

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